Window grids or not 202212/9/2023 ![]() Kevin did a great job of telling me the high points, no dog and pony show necessary, just the facts. Compare that to one of his competitors who took 90 minutes before we had to bluntly end the estimate because our son's bedtime had already past. He looked at our windows, explained a few removal/installation options, and answered all my questions within 20 minutes. They delivered high quality work swiftly for a reasonable price and were respectful of my home.When Kevin came by to provide the estimate it was a great experience. Working with Johnson County Siding & Windows was a pleasure. All told not a bad experence.Sorry for the long review. I should also point out that the owner of the company came out and personally apologized for the problems we had. Both had to be reordered which the company owned the mistake right away but, then some trim wasn't ordered and extended the done date, it took about 6 months from initial order to completion.In review I would still recommend the company as the completed job looks nice and I have no more leaks. Still not a big deal (covered by curtains) and mainly only I would know.The Ugly:One window was wrongly measured and one window ordered wrong. ![]() ![]() ![]() Good, Bad, and Ugly: I would say the good out weighs the bad and ugly, but, all were there in my opinion.The good:Customer service, Rosie and Johnathan on the install, time will tell on the windows, but good as of install, and the salesman for listening when others didn't seem to.The Bad:We have three windows with stained wood trim that was supposed to be matched, while I understand your probably not going to get a perfect match, its really hard to when its a different species of wood altogether, with them being in the busseness I would assume they would know this. They provided 5 star service and a 5 star product!Thanks to the entire team for making this a great experience. He answered any questions or concerns I had regarding what I needed to do during this process.The crew put in very long hrs on very hot days and Nicholas was there to check on progress and make sure it ran smoothly.When installation was finished Nicholas and the joco siding owner stopped by to make sure we were satisfied with the entire process from beginning to completion.For a big home improvement investment like this, I Definitely recommend JoCo Siding and Windows!! They went above and beyond to make sure this entire process went smoothly. She always helped answer questions quickly and passed on a message to the team if there were more specific questions.Nicholas was on site with the crew on day 1 and made sure everyone was on the same page and that everything started smoothly. She was able to work around work conflicts and made sure I knew when supplies would be delivered as well as when install would begin. Their estimate not only came in lower then the others but it included more sq footage and more options based on the needs of our house.Lynn stopped by and made sure I understood the financing and the contract regarding the work to be completed.Laura helped coordinate scheduling and worked with us to make sure the dates and installation would be as convenient as possible for us. He also mentioned that they offered 0% interest financing for 18mos. Investing and researching siding options and companies was a decision I spent months researching and saving up for.I received 4+ estimates and honestly thought joco siding and windows would be out of my budget.Steve came out quickly and did a great job explaining everything regarding Hardie siding installation and what options were available with the trim and colors.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |